Privacy Policy

1. Introduction

Vendoro ("we," "our," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use vendoro.org or demo.vendoro.org.

Vendoro is a supplier review platform built for humanitarian and NGO professionals. We take data responsibility seriously, especially given the sensitive operational contexts in which our users work.

2. Information We Collect

Information you provide:

• Name and professional email address
• Organizational affiliation
• Supplier reviews, ratings, and related submission data
• Country and location information associated with reviews

Information collected automatically:

• Basic usage data (pages visited, features used)
• Device type and browser information
• Session activity logs for security purposes

We do not collect payment information. We do not collect sensitive personal data beyond what is necessary to operate the platform.

3. How We Use Your Information

We use collected information to:

• Operate and maintain the Platform
• Verify user eligibility and account security
• Display supplier reviews to other registered users
• Aggregate performance data for platform-wide insights
• Improve the Platform's features and usability
• Respond to your inquiries and support requests
• Comply with applicable legal obligations

We do not use your information for advertising or profiling.

4. Data Sharing

We do not sell your personal data — ever.

Your submitted reviews (excluding your private account details) may be visible to other registered and verified users of the Platform, as this is the core function of Vendoro.

We may share data with:

• Service providers who help us operate the Platform (e.g., hosting, security), under strict data processing agreements.
• Legal authorities, if required by law or to protect the safety of users or the integrity of the Platform.

We do not share data with suppliers being reviewed, advertisers, or data brokers.

5. Cookies

We use cookies solely for:

• Session management (keeping you logged in)
• Basic, anonymized usage analytics to improve the Platform

We do not use advertising or tracking cookies. You can disable cookies in your browser settings; this may affect certain Platform functionality.

6. Data Retention

We retain your account information for as long as your account is active. Submitted reviews are retained to maintain the integrity and continuity of the Platform's database.

You may request deletion of your account and associated personal data at any time by emailing hello@vendoro.org. Note that aggregated, anonymized review data may be retained even after account deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (right to erasure)
• Export your data in a portable format
• Object to certain uses of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@vendoro.org. We will respond within 30 days.

8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encrypted connections (HTTPS), access controls, and secure infrastructure.

No system is completely secure. If you suspect unauthorized access to your account, contact us immediately at hello@vendoro.org.

9. International Data Transfers

Vendoro serves users across multiple countries, including regions with active humanitarian operations. Your data may be stored and processed in servers outside your country of residence. We take appropriate safeguards to ensure your data is protected regardless of where it is processed.

10. Children's Privacy

Vendoro is a professional platform intended for adults working in humanitarian or development roles. We do not knowingly collect data from individuals under the age of 18. If you believe a minor has submitted data, please contact us at hello@vendoro.org.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact

For privacy-related questions, requests, or concerns:

Email: hello@vendoro.org
Platform: vendoro.org